WhatsApp first
Customer conversations, order intake, support, and sales follow-up where people already are.
Nairobi · Kenya · East Africa
Local context, practical systems, and delivery that understands WhatsApp Business, M-Pesa, iTax, the Kenya Data Protection Act 2019, and the realities of running an SMB here.
Start the 14-Day SprintWhy local context matters
Customer conversations, order intake, support, and sales follow-up where people already are.
Reconciliation and reporting workflows designed around the payment rails the business uses daily.
Each engagement identifies the personal data involved, vendors, access, review points, and safeguards. Legal obligations depend on the actual workflow.
Straight answers
At Notma, scoped single-workflow automations typically run KES 80,000–150,000 and multi-workflow integrations typically run KES 250,000–800,000. The fixed-fee Sprint defines a costed roadmap before implementation.
Yes. A workflow can read statements, match transactions to sales records, flag exceptions, and prepare review-ready records, subject to the data access and controls in scope.
It can be when the business has a frequent, measurable workflow with accessible data and a clear human owner. Kenya's high consumer use of ChatGPT is a useful demand signal, but the business case still needs to be proven workflow by workflow.
On-site across Kenya and remote worldwide from EAT.
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